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"Who sent that email, and when?" should not go unanswered
An email being deleted, lost or not found in the archive is not merely a loss of information; it means being without proof in a dispute, or unable to answer in an audit. Paraptikon automatically archives the email traffic of the users you select at the system level; the user does nothing and cannot turn anything off.
What happens without an archive?
All of the situations below stem from email existing only in the user's mailbox.
Deleted correspondence
When a user deletes a mail or cleans out their mailbox, the correspondence is deleted from the organization too.
Departing staff
When an employee leaves, years of customer correspondence goes with them.
Dispute and audit
Saying "we had sent this quote" is not enough; you need to be able to show it with its date and content.
Information that cannot be found
Searching for correspondence from two years ago takes hours going mailbox by mailbox; most of the time it is never found.
At system level, in the background
Paraptikon is not installed on the user's program; it works at the mail server level. So nobody can disable it or forget it.
Automatic archiving
All incoming and outgoing mail of the users you specify is archived without the user doing anything.
- Can be selected per mailbox
- The archive copy stays even if the user deletes it
- Attachments are stored too
Search from the web interface
Authorized users search from the secure web interface by date range, sender, recipient and subject.
- Fast historical search
- Viewing and exporting correspondence
- Reporting on search results
Authorized access
Who can access the archive and which mailboxes they can see are all defined. The user's own access to their archive is also under control.
- Role-based authorization
- Keeping access logs
- A setup that respects privacy principles
What changes in the organization
- No user-side configuration; it works consistently in Outlook, webmail, and mobile apps
- Archiving is done at server level and the user cannot turn it off
- The correspondence of departing staff stays with the organization
- In a dispute, correspondence can be shown with its date
- The archive is kept in a separate area from the user mailbox
- Can be used together with our hosting infrastructure or with your existing system
Not a call center, the team that does the work
We are not a provider that sells mass packages. We work with a small number of organizations, getting to know their setup. The feedback we hear most is this: "When we call, we reach the technical team without waiting."
You reach the technical team directly
There is no ticket queue, no operator reading from a script, no "I passed it on to the relevant department" answer. You reach the colleague who knows the subject and talk through the solution with them.
A team that knows your organization
You don't have to explain your system from scratch every time. Whoever set up your server is the one who looks at it when a problem occurs, and they approach it knowing its history.
Not a ready-made package, a setup built around you
If your need doesn't fit a standard package, we change the setup, not the package. As a team that has been in the field for years, we design the solution around your process.
Frequently asked questions
Is everyone's mail archived?
Can a user turn off archiving?
Who can access the archive?
How does it stand with regard to KVKK?
Does it work with our existing email system?
How does it differ from ParaPanel's built-in email archive?
Let's discuss which mailboxes need archiving
How many users, which departments, how far back to keep? Let's listen to your need and suggest a suitable setup.