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Training

MAC-101: Get to know your Mac, manage it, keep it safe

An introductory, fully hands-on training for those who want to learn macOS from scratch. The goal is for participants to understand the basic structure of macOS and become macOS-literate: installing, removing and updating software, managing users, adjusting file and folder permissions and configuring network settings. By the end of the training they can set up and use their Mac on their own.

18 hours (9 sessions × 2 hours) Online or one-to-one in person At most 6 people Certificate of attendance
Who It Is For

Is this training right for you?

For those who want to gain introductory knowledge of macOS and learn to set up and use their Mac on their own. Prerequisite: basic computer literacy and basic network/internet knowledge.

New to Mac

Individual users coming from Windows or using a Mac for the first time.

Office staff

Teams that want to use the macOS environment professionally.

IT staff and students

Technical users who want to gain basic macOS knowledge.

Those who want to manage their own system

Those who want to handle installation, user management and backup on their own.

Program

macOS in six sections

In each section the interface side and, where relevant, its terminal counterpart are shown together, so you can get things done both from the menu and with commands. Practice is done on the current macOS release.

1. Getting to know macOS

  • Desktop, menu bar, Dock and Finder
  • Spotlight, Control Center, Notification Center
  • Siri and AirDrop
  • Using the Trash
  • Apple Account and iCloud

2. Built-in apps

  • Mail, Calendar and Contacts
  • Browsing the web with Safari
  • Messages, Reminders and Notes
  • Getting directions in Maps
  • Voice Memos and Dictionary

3. Basic tasks

  • Internet connection and network settings
  • System Settings: sound, display, notifications
  • Screenshots and screen recording
  • Viewing files with Quick Look, Quick Note
  • Editing in Photos and Visual Look Up
  • Keyboard shortcuts

4. Sharing your Mac

  • Creating guest and new user accounts
  • Switching between users
  • Parental controls with Screen Time
  • Accessibility and VoiceOver
  • File permissions: Get Info, chmod and chown

5. Working with apps

  • Opening, saving and force quitting apps
  • Installing and updating with the App Store
  • Installing, removing and updating from the terminal with Homebrew
  • App permissions: camera, microphone, files

6. Security and backup

  • macOS and app updates
  • Creating passwords, the Passwords app and iCloud Keychain
  • Privacy and Security settings
  • Disk encryption with FileVault
  • Backing up and restoring with Time Machine

Training details

  • Duration: 18 hours (9 sessions × 2 hours)
  • Format: Online, live or one-to-one in person
  • Session hours: flexible between 09:00–19:00
  • Class size: up to 6 participants
  • Prerequisite: basic computer literacy
  • Level: user level
  • Certificate: macOS Basic User (MAC-101) certificate of attendance

Let's set a date for your team

How many people will attend and at what level? For organization-specific groups, we plan the schedule together.

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